| Auditors Finding Fraud: It’s Time to Make Ourselves More Effective | | Print | |
| Written by Amanda Lamb and Dr. Shea Marshman |
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Government auditing standards require that we seek out fraud. Yet, how successful are we at finding fraud? If our job is to find fraud and we consistently fail to do so, what can we do to change? In this article, we will argue that, while auditors are expected to hunt for and find fraud where it occurs, auditors do not commonly accomplish this function. Finding fraud typically requires specialized training in areas such as forensic auditing. Most financial and performance auditors receive limited theoretical fraud training, but rarely receive practical training in techniques proven effective at finding fraud. Frankly, we waste time discussing, training, and obsessing over finding fraud when studies show that auditors only find 15% of fraud. The auditing profession might improve its effectiveness by redirecting its energies toward fraud prevention through improved internal controls. We suggest that the auditing community can make improvements in two ways. First, auditors can increase the level of forensic expertise throughout the auditing community with increased opportunities for specialized training. Second, auditors can effectively influence fraud prevention by helping organizations improve their internal controls. By gaining the trust of employees and maintaining organizational alliances between auditors and auditees, auditors have the greatest chance of having a role in decreasing fraud. Why do auditors look for fraud? Public pressure on the auditing profession to "do our part" in finding fraud is understandable. Unfortunately, when fraud occurs, both the perpetrators and the auditors are blamed because the auditors "should have caught it." The assumption that people make is that it is the role of auditors to find fraud. Indeed, many in the auditing community support this notion. We conduct fraud training with the implicit assumption that one of us could find the next "smoking gun" of fraud, but fail to question whether we have the ability to successfully find it. Auditors look for fraud because the Government Auditing Standards (Yellowbook) requires it. GAGAS Standard 6.30 of the 2011 Yellowbook exposure draft states, "In planning the audit, auditors should assess the risk of fraud occurring that is significant within the context of the audit objectives." According to Standard 6.31, if an auditor determines there is a risk of fraud in the system, the auditor should "design procedures to obtain reasonable assurance of detecting such fraud." Therefore, the Yellowbook requires auditors to first perform a risk assessment as part of audit planning, and then to test items in that risk assessment in order to find fraud where it occurs. Are auditors successful at finding fraud? The Yellowbook requires that we conduct a fraud risk assessment and few would question the merits of doing so. Because corporate and government fraud is front page news and the public assigns auditors the task of finding fraud, the auditing community has increased fraud training opportunities. Indeed, at the 2011 ALGA conference, nearly 20% of the training hours provided related to the issue of fraud. Training is focused primarily on the fraud triangle (pressure, rationalization, opportunity) or other mechanisms for looking at fraud, but not tools to look for fraud. These topics assist auditors in performing a risk assessment, but they do not help them "design procedures to obtain reasonable assurance of detecting such fraud." Detecting fraud requires forensic auditing skills that are not commonly taught outside of specialized certification. Indeed, auditors are rarely the ones who find fraud in organizations. According to the Association of Certified Fraud Examiners' most recent "Report to the Nation on Occupational Fraud and Abuse", only 15% of fraud cases are found by internal auditors in government organizations. Put differently, 85% of the time fraud is uncovered, internal auditors were completely uninvolved. We are not failing to do good audit work. Audit work simply does not include effective fraud detection methods. Thus, the financial and performance auditing professions must make two changes: 1) change the way we train and apply some of the specialized training for forensic auditors to all auditing practices, and 2) change our focus from finding fraud to preventing fraud by helping organizations to strengthen their internal controls. In other words, we need new skills to match what we say we do and we need to change what we say we do to match the skills we have. Reframing the discussion about internal controls Strengthening internal controls requires more than just continuing to do what we have always done. It means building stronger relationships with the organizations we audit. Auditors can be better advocates for internal controls by changing the way we discuss controls with our auditees. Auditors tend to frame the issue of internal controls with: 1) people are doing bad things; 2) we need to catch bad people doing those bad things; and 3) we need to make sure that no one else can do bad things in the future. Strong internal controls should accomplish the goal of "catching the bad people" (or mitigating the "opportunity" corner of the fraud triangle). However, this type of assertion is often met by the auditee with defensiveness or disregard. The hard working, dedicated people we audit do not identify themselves or their colleagues with the "bad people" the auditors are looking for. If you question whether our tendency to frame internal controls in this manner has done damage to our professional credibility, ask any non-auditor you know to tell you what they think about IRS auditors. Chances are they will say (or at least imply) that the auditors make life difficult for "good people". Our professional skepticism often leads us to assume (or imply) the worst about employees while their professional integrity demands that they defend themselves against such assumptions. Our assertion, coupled with the unavoidable fact that we rarely actually catch people engaged in willfully bad (fraudulent) acts, at best makes our recommendations regarding improved internal controls easy to ignore and, at worst, decreases our appearance of impartiality and thus undermines our professional credibility. Instead, auditors could make the assumption that internal controls afford management the ability to demonstrate the integrity of their employees and the organization if concerns are raised. Internal controls, in addition to protecting against fraud (either by preventing it altogether or increasing the likelihood of getting caught), also serve the purpose of protecting honest employees from false allegations. We can reframe the discussion to demonstrate how strong internal controls make it less likely that good people and organizations will be accused of fraud that did not and could not have occurred. Locking one's car door does not imply that the driver is a criminal. Rather, it makes it more difficult for those who are criminal to victimize the car owner. Advocating for strengthening internal controls does not, therefore, have to be an accusation of wrong-doing. Instead, it can allow auditors and management to come together to strengthen the organization's ability to both prevent wrong-doing and provide evidence to demonstrate the good work being done. Additionally, given that the majority of fraud is found through tips (46% according to the ACFE), increasing public and employee trust in the auditor's office may increase the likelihood of fraud being reported. After all, the auditing profession's focus on finding fraud does not come from a professional ego, but a genuine desire for better government with the highest integrity. Conclusion Auditors do not currently find fraud with any frequency because we do not have the necessary skills to search for and find it when it occurs. We do not have those skills because we are not trained to have those skills. If we want to find fraud, we should change the way auditors are trained, including expertise in forensics as an integral portion of the auditor skill set. If we want to prevent fraud, we should continue the current paradigm of training for skills to advocate for stronger internal controls. However, we should not approach our auditees with the assumption (or desire) that we will find fraud. Through professional introspection we can make the changes we need to help our organizations identify fraud and reduce its occurrence. |

Procuring, Managing, and Leveraging Outside Experts
The Publications Committee is excited to present this edition of the Quarterly focused on Procuring, Managing, and Leveraging Outside Experts. Audit shops utilize outside experts for a number of activities - conducting audits, advising, and training. Their services augment an audit organization's existing capacity and when used effectively, increase audit impact. This issue highlights lessons learned and insights into contracting with outside experts, advice in finding the right expert, and an inside perspective from an outside expert.

I wrote earlier about my misgivings with the concept of risk, and I need to confess that I have even stronger reservations about controls, the other supporting column of professional auditing.
We've been trained in risk assessment and controls that mitigate those risks. We study internal controls, flowchart and then test them to determine how effective they are. Then we write audits about how consistently they are applied, how much risk is not addressed by the controls in place, and maybe even identify some avoidable losses.
And we like our risk and control methods so much we take professional pride in applying the concepts to many situations. It's a powerful and multi-faceted tool after all, and one would hate to miss an opportunity ...
Spring 2012: Procuring, Managing, and Leveraging Outside Experts
Winter 2011: Recruiting, Training and Retaining Audit Staff
Fall 2011: Detecting Fraud
Summer 2011: CAATs
Spring 2011: Selling Audit
Winter 2010: Smarter Auditing
Fall 2010: Risk
Summer 2010: ARRA
Spring 2010: Parks and Recreation
Winter 2009: Information Technology
Fall 2009: Social Services
Summer 2009: Public Safety
Spring 2009: Stewardship
Winter 2008: Courage
Fall 2008: Integrity
June 2008: Creativity

Greetings ALGA Friends!
After reading the articles in these excellent quarterly publications, a sense of renewal comes over me. I have fresh ideas, an invigorated outlook, and a revitalized determination for audit excellence! OK, maybe I'm getting a little carried away, but it is no exaggeration that the LGAQ has had a positive effect on my auditing career. Where else can local government auditors find such specific guidance (and amusement) about the work they do every day? I applaud our capable Publications Committee, Member Services, and all of you who contribute articles each quarter. Thank you!
Reprinted with permission. Mary Yang writes for GovDelivery's Reach the Public, a blog about government-to-citizen communication, Government 2.0, and other e-government issues. http://www.govdelivery.com/blog/
At GovDelivery's October 19th social media conference in Washington, DC, more than 300 attendees received some valuable tips on Facebook usage by government agencies from Adam Conner, Associate Manager of Public Policy at Facebook.