| On Playing It Straight | | Print | |
| Written by Robert Hanway |
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I just finished reading The Smartest Guys In The Room, a documentary on Enron, the Houston, Texas energy company that filed for Chapter 11 bankruptcy protection in December 2001. I was struck by the arrogance of a young, specious management team that crafted deceptive business practices and press clippings and ultimately collapsed under a plethora of accounting schemes that could no longer inflate its earnings and stock price.
Enron's top management was comprised of intelligent, well-educated people: Ken Lay, Chairman and CEO , boasted a PhD in economics; Jeffrey Skilling, President, Chief Operating Officer and successor CEO to Lay, was graduated as a Baker scholar from the Harvard Business School; Andy Fastow, Chief Financial Officer, was graduated summa cum laude from Tufts in economics and Chinese and then earned an MBA from Northwestern's Kellogg Graduate School of Business. Enron's apparent machinations enmeshed banks, credit agencies, and a once-venerable accounting firm, Arthur Andersen & Co. The Arthur Andersen I knew regarded itself as "the Marine Corps of the accounting profession". I'm still saddened by its demise because I was impressed by the disciplined indoctrination that I received as a fledgling auditor years ago. Between 1988 and 1991, Andersen earned $54 million in fees from Enron. In 2000, Enron paid Andersen $52 million for auditing and consulting services. Andersen had lost its founder's motto, "Think straight, talk straight." Long after I left AA & Co, it became embroiled in accounting scandals such as Sunbeam and Waste Management. Andersen's conviction on obstruction of justice charges related to the Enron fraud ended the eighty-eight year old accounting firm. Years ago, I took a class with Dr. Irving Janis who wrote extensively on "groupthink", the tendency of individuals in groups to seek concurrence of opinion while discrediting any opposing factions at the expense of conducting an unbiased, objective analysis of the facts. Those who might've stood up at Enron or Arthur Andersen to play the role of devil's advocate and challenge ruinous management leadership were effectively muzzled. Enron's manipulated earnings façade was maintained for several years before it eventually unraveled. Mom's lesson proved to be true once more: "Las mientras duran hasta la verdad llega"-the lies endure until the truth arrives. For Dr. Janis' Leadership & Group Dynamics class, I wrote a term paper on the legendary coach of the 1960s Green Bay Packers, Vince Lombardi. When I think of genuine ethical heroes, the ones who eschewed form and embraced substance, he's very high on my list next to my parents. I think of the motivational maxims attributed to him by his players: "The harder you work, the harder it is to surrender," and "The will to excel and the will to win, they endure. They are more important than any event that occasions them." The men who played for him responded to his no-nonsense, direct leadership by winning five championships in nine seasons and did not suffer a losing season during his reign. He earned the trust of his players and created a legacy that remains unblemished. His virtues are not passé. Lombardi encouraged his players to find the truth in their purpose because "a 'true truth' is one that works in all aspects of your life." Aristotle once wrote that "the least initial deviation from the truth is multiplied later a thousand fold." No matter how gifted, privileged, well-educated, well-intended or productive we may be, all those things are irreparably eroded when we choose to deviate from the truth and deceive others as well as ourselves. Like the trunkless statue depicted in Shelley's poem, Ozymandias: "Nothing besides remains. Round the decay of that colossal wreck..." |

Procuring, Managing, and Leveraging Outside Experts
The Publications Committee is excited to present this edition of the Quarterly focused on Procuring, Managing, and Leveraging Outside Experts. Audit shops utilize outside experts for a number of activities - conducting audits, advising, and training. Their services augment an audit organization's existing capacity and when used effectively, increase audit impact. This issue highlights lessons learned and insights into contracting with outside experts, advice in finding the right expert, and an inside perspective from an outside expert.

I wrote earlier about my misgivings with the concept of risk, and I need to confess that I have even stronger reservations about controls, the other supporting column of professional auditing.
We've been trained in risk assessment and controls that mitigate those risks. We study internal controls, flowchart and then test them to determine how effective they are. Then we write audits about how consistently they are applied, how much risk is not addressed by the controls in place, and maybe even identify some avoidable losses.
And we like our risk and control methods so much we take professional pride in applying the concepts to many situations. It's a powerful and multi-faceted tool after all, and one would hate to miss an opportunity ...
Spring 2012: Procuring, Managing, and Leveraging Outside Experts
Winter 2011: Recruiting, Training and Retaining Audit Staff
Fall 2011: Detecting Fraud
Summer 2011: CAATs
Spring 2011: Selling Audit
Winter 2010: Smarter Auditing
Fall 2010: Risk
Summer 2010: ARRA
Spring 2010: Parks and Recreation
Winter 2009: Information Technology
Fall 2009: Social Services
Summer 2009: Public Safety
Spring 2009: Stewardship
Winter 2008: Courage
Fall 2008: Integrity
June 2008: Creativity

Greetings ALGA Friends!
After reading the articles in these excellent quarterly publications, a sense of renewal comes over me. I have fresh ideas, an invigorated outlook, and a revitalized determination for audit excellence! OK, maybe I'm getting a little carried away, but it is no exaggeration that the LGAQ has had a positive effect on my auditing career. Where else can local government auditors find such specific guidance (and amusement) about the work they do every day? I applaud our capable Publications Committee, Member Services, and all of you who contribute articles each quarter. Thank you!
Reprinted with permission. Mary Yang writes for GovDelivery's Reach the Public, a blog about government-to-citizen communication, Government 2.0, and other e-government issues. http://www.govdelivery.com/blog/
At GovDelivery's October 19th social media conference in Washington, DC, more than 300 attendees received some valuable tips on Facebook usage by government agencies from Adam Conner, Associate Manager of Public Policy at Facebook.